🔍 Consultant Medical Information - German

📍 Location: Hybrid / Madrid
🕓 Type: Full-time

The QbD Group supports life sciences companies worldwide from idea to patient. QbD’s team offers knowledge & tailored (software) solutions in development, clinical, regulatory & compliance, production and distribution for companies active in ATMP, Biotech, Medical Devices, In Vitro Diagnostics, Digital Health and Pharma.
QbD has affiliates in 8 different countries and can count on the expertise of more than 500 life science professionals and growing.

💡 What’s in it for you?

Make a real impact: Contribute to shaping the future of the Life Sciences industry by supporting innovative projects and clients across pharma, biotech and medical devices

Grow within a community of experts: Benefit from knowledge-sharing, mentoring, and exposure to diverse, challenging assignments that broaden your expertise.

Build a meaningful career: As an ambitious and pioneering company, we want to offer you the best possible environment to thrive within the life sciences.

A fair, competitive package: We offer tailored, transparent compensation aligned with your expertise, preferences, and local market regulations — because your contribution deserves to be valued.

🏢 What you’ll be doing

General Responsibilities:

• Assume the responsibilities of Information Officer, a mandatory role in Germany.

• Carry out activities specific to the area, including the execution of assigned projects and direct interlocution with clients, ensuring high-quality delivery and client satisfaction.

• Act as a reliable scientific partner to clients, demonstrating a strong understanding of their needs, therapeutic areas, product portfolios and regulatory environment

• Collaborate with different organizational levels to improve existing processes and drive continuous operational excellence.

• Support and ensure compliance with the Quality Management System (QMS) within their area of responsibility.

• Collaborate in the planning, coordination and execution of activities required to achieve department and client objectives.

• Actively participate in audits and inspections related to Medical Information and Pharmacovigilance activities.

• Support digital transformation initiatives, including the evaluation and implementation of AI-based tools to enhance literature screening, data analysis and workflow efficiency.

• Foster cross-functional collaboration with Pharmacovigilance, Regulatory Affairs, Clinical, and other relevant departments if needed.

Medical Information:

• Handle Medical Informationl Enquiries, Adverse Events and Product quality complaints received via call center or email.

• Carry out activities specific to Medical Information services including Q&A preparation, standard response letters, full-text article provision and scientific/medical communication.

• Collaborate with the Medical Information call center operations, including activities integrated within Patient Support Programs (PSPs), ensuring proper safety data collection, documentation and reconciliation with Pharmacovigilance

• Support Medical Information training activities and knowledge sharing within the team.

• Perform Promotional and non-promotional material review from a scientific/medical perspective

Pharmacovigilance:

• Conduct global and local bibliographic searches, European Agency searches, authority searches and safety literature monitoring in compliance with GVP requirements.

• Participate in Regulatory Pharmacovigilance Intelligence activities, including monitoring and interpretation of regulatory updates, health authority alerts, safety trends and emerging risks.

Specific Responsibilities:

• Perform assigned Quality activities within the area (deviations, CAPAs, change controls), supporting timely resolution and compliance with QMS requirements.

• Review and adapt QbD Group SOPs and working instructions to ensure alignment with client-specific procedures and regulatory requirements.

• Contribute to the definition and monitoring of Medical Information metrics and KPIs, supporting performance tracking and continuous improvement.

• Participate in internal and external MI training activities, including onboarding, continuous development and PSP-related training.

• Support project coordination for assigned clients across delegated Medical Information, Medical Enquiries, PSP call center and Pharmacovigilance Intelligence activities, collaborating with internal and external resources as required.

• Create, validate and maintain automated search alerts tailored to each client’s product portfolio and therapeutic area. Perform weekly review, documentation and reporting.

• Perform searches within European Medicines Agency (EMA) databases, including:

• Application of QbD Group-defined filters (MLM)

• Download and reconciliation of ICSRs when applicable

• L2A case downloads

• Conduct Authority Searches by reviewing Regulatory Agency websites to identify health alerts, safety communications, variations in product information, and other relevant regulatory updates.

• Perform monthly special situation searches not captured via EMA databases.

• Ensure proper identification, documentation and reconciliation of safety information arising from MI queries and PSP interactions in collaboration with Pharmacovigilance.

• Collaborate with Pharmacovigilance literature monitoring processes, including case identification, tracking, reconciliation and reporting.

• Participate in Regulatory Pharmacovigilance Intelligence activities, analysing emerging safety data and regulatory trends.

• Evaluate and support the implementation of AI-based tools and digital solutions to optimise literature screening, case identification and MI workflow efficiency.

• Provide operational recommendations to support continuous improvement of departmental processes and client service delivery.

• Collaborate with PV Senior/Junior Officers in literature monitoring, product list updates, reconciliation and safety notification processes.

• Collaborate with Regulatory Affairs Consultants in the scientific/medical review and validation of promotional materials.

• Collaborate cross-functionally with other company departments such as Clinical Trials, Toxicology, Medical Devices, Cosmetics, Veterinary, PV and RA teams to provide scientific/medical expertise and literature support.

• Support onboarding, training and knowledge sharing for Medical Information trainees and junior consultants.

💪 Who you are

Education

• Bachelor's degree in Life Sciences or related.

• Master's degree in Pharmaceutical Industry or related. Desirable.

• PhD in life sciences is a plus.

Experience

• Previous experience in the Pharmaceutical Industry (Medical Affairs, Regulatory Affair, Medical Marketing, Medical Information and/or Pharmacovigilance Departments) showing an aligned criteria to develop the Medical Brand Plan and its implementation.

• Proven Scientific/Medical Background based on Scientific/Medical Research on Academia or Industry, with a strong background and experience in medical and scientific literature management and interpretation, scientific/medical content communication, and scientific strategic mind.

• Clinical, therapeutical and/or clinical trials knowledge included the life cycle of a drug to correctly interpret the scientific and medical literature (clinical trials results, interventional and non-interventional trials, meta-analysis, mechanism of action, safety, etc.) and provide and strategic mindset to understand and work aligned with the Company Business Plan.

Technical skills:

• Knowledge and management of scientific databases (Pubmed, Medline, Clinicaltrials.gov, Medes, Fisterra, Cochrane)

• Languages: High level of German and English or Spanish

• Desiderable additional languages: French, Spanish

🫵 Who you are

Our culture is driven by values If this sounds like you, you’ll fit right in:

• You’re resilient and tackle challenges with a positive mindset

• You’re curious and always up for learning something new

• You have a no non-sense approach honest, clear, respectful

• You’re innovative and bring ideas, not just opinions

• And above all, you’re serious about your work, but not too serious about yourself

✨ About us

We support life sciences companies from idea to patient — offering tailored solutions in development, clinical, regulatory, compliance, production, and distribution. With 500+ experts across 8 countries, we help drive innovation in ATMP, biotech, medical devices, diagnostics, digital health, and pharma.

We believe in JPEG:
Joy. Partnership. Going the Extra Mile. Getting Things Done.

You won’t just be taking a job — you’ll be joining a community where people grow, laugh, build, and contribute to something bigger.

📩 Interested? Let’s talk.
Send us your CV and motivation letter. You could be the next one to join the QbD family.